What is your return and refund policy?
Due to the nature of our shea butter body products, all sales are final once shipped. Refund requests are granted for orders that have not been shipped within 2 weeks of the order confirmation date.
What is your shipping policy?
Shipping costs are based on the packaged weight. You will be able to see the final shipping cost before paying for your order. Orders will be shipped via USPS. All in-stock items ship within 3 - 5 business days of order receipt Monday through Friday. Some exclusions apply on larger wholesale orders however you will be notified if this is the case.